Terms & Conditions

These Terms and Conditions ("Terms") are an agreement between you and Edu by Wamojo, a product of Wamojo operated by The Media House, First floor, above Ratna Engineerings, opposite Ganesh Farsan, near Bus Stand, Kopargaon, Ahilyanagar, Maharashtra 423601, India ("we", "us", "our"). By registering for or using Edu by Wamojo you agree to these Terms.

1. Services

Edu by Wamojo is a software-as-a-service platform for the WhatsApp Business Platform, including team inbox, broadcasts, templates, chatbot flows, lead CRM, appointment booking, reminders and related tools for educational institutes. Features depend on your plan as shown on our Pricing page.

2. Eligibility and account

• You must be at least 18 and authorised to act for your institute.
• Information you provide must be accurate. You are responsible for activity under your account.
• You must complete Meta business and phone-number verification where required.

3. Free trial

New accounts get a 7-day free trial without a card. Paid features stop after the trial unless you choose a plan.

4. Fees and payment

• Plans are billed in advance monthly, quarterly or yearly in Indian Rupees. 18% GST is charged extra.
• WhatsApp message charges are set by Meta and billed separately for delivered messages. Meta decides the message category and may revise rates.
• Payments are processed through Razorpay. A GST invoice is issued for every payment.
• We may change prices with 30 days' notice; changes apply from your next renewal.

5. Acceptable use

You must follow Meta's WhatsApp Business Messaging Policy, Commerce Policy and Business Terms and all Indian laws. You must not message people without opt-in consent, send spam or misleading content, collect sensitive data such as card numbers over chat, or attempt to copy, resell or break the platform. Meta may restrict or block numbers that violate its policies; such actions are outside our control.

6. Your data

You own your content and data. You allow us to process it only to provide the service, as described in our Privacy Policy.

7. Availability

We aim for high availability but do not guarantee uninterrupted service. Outages at Meta, internet providers or hosting partners may affect delivery.

8. Cancellation and refunds

Cancellation and refunds are governed by our Refund & Cancellation Policy.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses or for actions taken by Meta on your account. Our total liability is limited to the fees you paid in the 3 months before the claim.

10. Governing law

These Terms are governed by the laws of India. Courts at Kopargaon and Ahilyanagar, Maharashtra have exclusive jurisdiction.

11. Contact