Refund & Cancellation Policy

This policy applies to all payments made to Edu by Wamojo, a product of Wamojo operated by The Media House, First floor, above Ratna Engineerings, opposite Ganesh Farsan, near Bus Stand, Kopargaon, Ahilyanagar, Maharashtra 423601, India ("we", "us", "our") for Edu by Wamojo. We recommend using the 7-day free trial before you pay.

1. Free trial

Every plan starts with a 7-day free trial. You are not charged during the trial.

2. Cancellation

• You can cancel anytime from your account, by email to support@wamojo.com or on WhatsApp at +91 82755 05004.
• Cancellation stops the next renewal. Your plan remains active until the end of the paid period.

3. Refunds on subscriptions

• Monthly and quarterly subscription fees are non-refundable once the billing period has started.
• Yearly plans: if you cancel within 7 days of payment and have not sent any campaign, you may request a refund, less the cost of any add-on work already delivered.
• Full refund if you were charged twice, charged after cancelling, or if we could not activate your account for reasons within our control.

4. Add-on services

Setup, website and template-conversion fees are fully refundable if you cancel before work starts, and non-refundable once work has started.

5. WhatsApp message charges

Message charges are paid to Meta for delivered messages and are non-refundable. Unused message credit remains in your account while it is active.

6. Refund process and timeline

Email support@wamojo.com with your registered phone number and payment ID. We confirm eligibility within 2 working days. Approved refunds are credited to the original payment method via Razorpay within 5 to 7 working days.

7. Contact